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Old 06-04-2009, 08:40 PM   #1
mrtentacles
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I recently have gotten my wallet stolen luckily there was nothing it in besides 5 bucks and my Konami Game Card. I want to know if it is possible to get a new one at a regional or another event. I am qaulified for nationals and was also wondeirng if i do have to make anew account will i have to re qaulify?
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Old 06-04-2009, 08:42 PM   #2
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Well Do you have the 2 extra Stickers that came along with your card?

Did you register your # online?

If so its possible to obtain your number, if no your screwed and need to get a new ID.
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Old 06-04-2009, 08:44 PM   #3
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I dont have the stickers cuz they were in my wallet when they got stolen but i have registered my number online already i know my password and still have my player id just not the barcode and card
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Old 06-04-2009, 08:46 PM   #4
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You can't get replacements and you are not allowed to get a second number. You shouldn't have kept all three barcodes in the same place. Try to find some software that will let you print out your barcode and print it on a sticker.
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Old 06-04-2009, 08:59 PM   #5
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Since the original cannot be replaced, I would email us-opsupport@konami.com and ask them for direction.
Good luck.

Enjoy
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Old 06-07-2009, 04:42 AM   #6
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so basicly you need to just to cancel the account and just get another card and regiester that card i think going to double check
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Old 06-07-2009, 05:10 AM   #7
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I haven't played since all the hubbub and I still got my old UDE card. Does anyone know how i can get a new account/card in the u.k?

Thanks

TheFrog
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Old 06-07-2009, 05:37 AM   #8
Supreme King Haou
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Quote:
Originally Posted by FluffyFrog View Post
I haven't played since all the hubbub and I still got my old UDE card. Does anyone know how i can get a new account/card in the u.k?

Thanks

TheFrog
Currently we don't have anything from Konami.
No OP and no cossy.
You'll just have to wait until Konami do something or not.
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Old 06-14-2009, 08:02 AM   #9
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k i'll email konami and this is what they said

Hi, Jerome.

We are sorry to hear of yoru loss. If you happen to have logged in with it, you can just look it up that way, and then when you go to events, they can just type it in. Whatever wins/losses you had acquired on the lost card are tied to that number, so if it is lost, they are, as well. If the store you got your card from happens to have captured your number, you could ask them for it… but they are not obligated to keep it for you.

Otherwise, the best you can do is pick up another at an Official Tournament Store, or another Regional event…


Our recommendation is to place your ID card with barcode in your Deck Box, so you don’t lose it in the future.

Good luck, and we hope you find it!


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